Cancellation & Refund Policy
Last Updated:
1. Introduction
This Cancellation and Refund Policy applies to all services provided by InvoiceFlow, owned and operated by Render Lab Solutions. Our platform currently offers free tools, but we may introduce paid subscription plans or premium services in the future. This policy outlines how cancellations and refunds will be handled for such paid services.
2. Cancellation Policy
This section applies to any future paid subscription plans.
- Right to Cancel: You may cancel your paid subscription at any time. The cancellation will take effect at the end of your current billing cycle (e.g., at the end of the month for a monthly plan).
- How to Cancel: Instructions for cancellation will be made available within your account settings once paid plans are introduced.
- Access After Cancellation: Upon cancellation, you will continue to have access to the paid features until the end of your current billing period. After this period, your account will revert to the free plan, and you will no longer be billed.
3. Refund Policy
We are committed to customer satisfaction. However, as our services are delivered digitally, our refund policy is as follows:
- General Rule: Payments for subscription services are generally non-refundable. We do not provide refunds or credits for partially used subscription periods.
- Case-by-Case Evaluation: In exceptional circumstances, such as a billing error or a significant service failure, we may consider a refund. All such requests will be evaluated on a case-by-case basis at our sole discretion.
- Free Services: No refunds are applicable for any tools or services that are provided free of charge.
4. Non-Refundable Scenarios
Refunds will not be issued in the following scenarios:
- You are dissatisfied with the service (we encourage you to use our free tools to evaluate the platform before purchasing).
- You forgot to cancel your subscription before the renewal date.
- You have violated our Terms of Service.
5. Changes to This Policy
We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page, and we will update the "Last Updated" date. Your continued use of our paid services after any changes constitutes your acceptance of the new policy.
6. Contact Information
If you have any questions about this policy or wish to request a refund, please contact our support team:
renderlabsolutions@gmail.com
Managed by: Render Lab Solutions